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NetSpeed Technologies (Pty) Ltd. provides network and security solutions through the latest hardware and software technologies available. NetSpeed builds long-term customer relationships that offer viable IT solutions which add value and outstanding performance to a company’s IT infrastructure.
IT Service Management is a strategy NetSpeed helps to implement through services and software that allows enterprise IT organizations to:
- Achieve breakthrough reductions in cost structures
- Assure availability of critical business services
- Demonstrate the value IT delivers to the enterprise
- Comply and validate governance standards established by internal and external stakeholders.
Architecture Optimization and performance are a combination of services and software that are implemented within the NetSpeed customer environment. It focuses on the capture and analysis of data and protocols to identify capacity bottlenecks. The smart tools utilized to deliver this service scale in accordance to:
- Resource Optimization and Management
- Capacity Planning and Decision Support
- Due Diligence and Audit Management
- SLA Management
- Trouble Shooting
- Fault Management
- Inventory and Resource Management.
NetSpeed Technologies uniquely offers the ability to implement a service view that spans the following IT disciplines. It is a comprehensive approach embodying, people, processes, and technology that enables IT organizations to build competency and processes in key areas of IT:
- Configurations and Operations
- Problem Management
- Change Management
- Service Level Management
- Infrastructure and Network Management
- Application and Web Services
- Desktop Management
- Asset Management
- Data and Storage Management
- Performance and Fault Management.