Perot Systems Readies Infrastructure for IT Services and Business Solutions with EYE for Network Management
IT services can be transformative in today’s information economy, delivering a competitive edge to companies who use them effectively to keep businesses solvent and cost effective in tough economic times. But acquiring the skills and expertise to implement and remain current with the abundance of rapidly changing technological solutions can take resources beyond those of even large enterprises. For more than two decades, Perot Systems has been a worldwide provider of information technology services and business solutions, developing the right experience and expertise by working to keep customers in a variety of industries ahead of the curve. Central to the technology and business solutions designed and implemented for end customers is the network as it provides the critical connectivity and economy of scale required to deliver IT services. Perot Systems uses Entuity’s Eye of the Storm (EYE) as one of its key network management solutions for its roster of clients worldwide.
With more than a thousand customers spanning the globe, the scope of many network projects routinely undertaken by Perot Systems trumps that of the traditional enterprise. Where a typical enterprise network will comprise of 20-50 devices, Perot Systems needed an easily scalable approach to manage nearly 4800 devices without additional personnel. For each new customer, Perot Systems must properly plan and configure the customer’s network while ensuring the adequate infrastructure is in place to support current and future needs. With EYE, Perot Systems is able to tackle the challenge of managing a sizeable number of devices, and the exponentially higher number of associated network elements.
With EYE, Perot Systems was able to migrate from three different platforms for fault management, performance management and reporting, to a single platform that performed all three functions collectively. These capabilities were available out of the box from Entuity. With EYE’s flexible, easy-to-use solution for network management, deployment did not require a huge commitment in terms of man hours from Perot Systems. Even better, there was little need for custom adaptations to EYE, even with the complex requirements of Perot Systems’ network management environment.
“Within days, EYE was up and running and had placed all of Perot Systems’ corporate network and those of its 60+ global customers under management,” said Dineta Cooper, lead subject matter expert for Perot Systems network management. “We were pleased that implementing EYE did not take an army of technologists to roll-out. In fact, the deployment was accomplished with just two people, freeing our other associates to focus on serving clients.”
