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Quotes

A sampling of what users and industry analysts have to say about Entuity Network Management

“End user application performance issues have been reduced by 50% since deploying Eye of the Storm. We have set new standards for business productivity for all our Pernod Ricard Americas employees.”

Josh Pelosi
Sr. IT Operator
Pernod Ricard

“We’re just beginning to scratch the surface of what we can do with the BMC solutions. We’ve built the foundation for process improvement and better decision making. Now we’re building the house on top of that foundation.”

Marie Vermeer
Senior Project Manager, Shared Services
Columbia Sportswear


“It was important to CFS that the majority of functionality would be available ‘out of the box’. This was the case for EYE which meant that we 
were  able  to  begin  to  use  it  almost  as  soon  as  it had been installed. We also needed it to support the Cisco and token ring network we run, which it did. In fact, as it is product-neutral, EYE has been completely successful in integrating with and monitoring all the devices on our network.”

Cecil Henry
Manager, Network Projects
CFS

"Before Entuity, these tasks had required much more senior attention before. The product showed a return almost immediately: it identified a server issue where incorrect network interface settings were causing many batch processing jobs to take up to eight hours to complete. After identification, processing time was trimmed to a mere 30 minutes.“
 

Mike Higgins
Network Services Manager
HBOS

"We implemented Entuity Eye of the Storm within hours. And because it required very little maintenance or training, it meant that almost from the get-go we could utilize junior staff for troubleshooting tasks.“

Mike Higgins
Network Services Manager
HBOS


"With Entuity EYE, we have fault, performance and inventory management all in one tool. This makes our work more effective – rather than integrating and working with two or three tools, we easily learned and use one. Our team is now more responsive to customer requests.“

Greg Hammond
network engineer
Magellan Health Services

"During the pilot program and implementation of EYE, Entuity was very responsive to our needs. Entuity's willingness to be a true partner provided us with the ability to impact product planning for EYE, further helping us to meet our goals and objectives for better network operations and availability."

Bob Odenheimer
Senior VP of IT Operations
Magellan Health Services


“After looking at the inventory report, we noticed that approximately five per cent of our ports were idle. Although they were cabled up, they were not actually in use. Knowing this meant that we didn’t have to go out and buy more equipment, which we would have done, had we not had EYE in place. This resulted in immediate and significant cost savings.”

Cecil Henry
Manager, Network Projects
CFS


“The deployment of EYE has definitely been beneficial to CFS by enabling us to make the most of our network. CFS relies on the IT infrastructure to remain competitive; therefore any length of downtime can have a major impact. It is vital that our network is running to the best of its availability at all times. EYE has enabled us to make effective use of capacity, as well as identify faults before they have had any significant impact.”

Cecil Henry
Manager, Network Projects
CFS


"Eye of the Storm requires little configuration or maintenance. It is hugely proactive -- it just goes and gets the information, down to the port level. We use it to manage our risk with customers. Getting information wrong in the due diligence phase potentially has a huge impact on the profitability of the contract. Entuity provides an accurate asset inventory of hardware, bandwidth and people requirements.“

Bernie Newnham
LAN Management Architect for Northern Europe
IBM Global Services

"We selected Entuity's EYE because it provided both event suppression and fault correlation. With EYE, we easily find where a problem is occurring without the system logging everything that is being affected. With EYE, we are not inundated with alerts; rather we receive intelligent, meaningful information and act quickly."

Dave Lugo
network engineer
OCTFCU 

“Within days, EYE was up and running and had placed all of Perot Systems’ corporate network and those of its 60+ global customers under management. We were pleased that implementing EYE did not take an army of technologists to roll-out. In fact, the deployment was accomplished with just two people, freeing our other associates to focus on serving clients.”

Dineta Cooper
Lead Subject Matter Expert For Network Management
Perot Systems

“EYE gives us a top-down, business-centric view of our network that we previously did not have. This gives us clear visibility from a user’s perspective to the complete infrastructure serving each location – including devices both at the local facility and our central operations center – to better manage and reliably deliver services to our user community.”

Patrick Bichler
Manager Technology & Operations
SFS services AG

“Significant new monitoring advances for virtual switches will let us receive key relevant data to maximize our rapidly expanding virtual environment.  EYE 2012 continues to provide more refined network management expertise that ACSA definitely will find beneficial in keeping our nation's airport operations at peak levels."

Werick Venter
Group Specialist: IT Infrastructure
Airports Company South Africa

“Entuity continues to impress with its focus on continuous improvement in core features and capabilities of the EYE platform while also adding support for new technologies.  Network managers will appreciate EYE 2012’s extended support for virtual switches, the improved discovery accuracy, and the new streamlined user interface.  Of special note are the major changes made to the charting features in the operator console, which open new realms of scope and flexibility to shorten diagnostic and reporting workflows.”

Jim Frey
Managing Research Director
Enterprise Management Associates

“Enterprises making the transition from in-house IT services to an outsourcer want the security of knowing that their IT services remain exceptionally reliable and will interoperate seamlessly using Gijima’s Hosting Services. Eye of the Storm is an integral part of this transition. The fact that EYE is scalable, provides key reports, and is easy to use made it a clear-cut choice for Gijima to help us grow and expand our outsource business.”


Sakkie Joubert
Business Unit Executive
Gijima – an Entuity Partner

"At Gijima, we tailor cost-effective services for a range of customers. Access to these critical applications must be available when and where they need it, 24/7. EYE allows our technical staff to add each customer reflecting their unique needs in a straightforward manner. Additionally, managing the network proactively keeps us on the forefront of any impending issues before it affects services. But the big improvement for us is the automation of operational and administrative tasks that frees up our valuable time to tend to more pressing activities.”

Albert Visser
Technical Manager
Gijima – an Entuity Partner

“Entuity has long focused on delivering a comprehensive set of network management capabilities with their EYE solution. With the release of EYE 2011 Updraft, Entuity has continued raising the bar by adding more functionality for managing virtualized environments, multi-vendor support for configuration management, and significant new levels of flexibility for customizing dashboards and reports. Entuity’s ability to deliver such breadth in a single system makes them a worthy alternative to traditional enterprise-class network management platforms.”

Jim Frey
Managing Research Director
Enterprise Management Associates

“With the release of EYE 2011 Updraft, Entuity continues to focus on those areas of network management that provide the most value to customers while helping them reduce the time and effort required to obtain actionable results. It is good to see that this release of EYE is focusing on two of the key pain points for network management that end-user organizations are reporting: managing virtualized environments and measuring the business impact of network performance.”

Bojan Simic
President and Principal Analyst
TRAC Research

"Many organizations rely on Oracle Enterprise Manager for ensuring their systems and applications are configured properly and are operating to expectations. With this integration, Entuity adds a network infrastructure viewpoint and information source directly to the primary console in use by IT administrators. The result can be more efficient operations, shorter mean-time-to-repair, and improved opportunities for proactively assuring quality IT services."

Jim Frey
Managing Research Director
Enterprise Management Associates

 

"Organizations are becoming more interested in taking a unified approach for managing the performance of IT services that would allow them to have full visibility into how different infrastructure parts are impacting the quality of end-user experience. The integration with Entuity's EYE product adds a network management piece to application performance management and end-user experience monitoring, providing more visibility across different parts of the application delivery chain."

Bojan Simic
President and Principal Analyst
TRAC Research