Press Release

ENTUITY PROVIDES ENTERPRISES WITH A NEW SOLUTION FOR MANAGING INFRASTRUCTURE CHANGE AND CONTROLLING NETWORK ASSETS

UK, LONDON – May 6, 2003 - Entuity today announced the launch of Eye of the Storm™. Eye of the Storm Version 3 is an enterprise-level, network management software solution that automatically discovers an entire network infrastructure, finds underutilised assets, and correlates the information within the context of the network so assets can quickly be redeployed and adapted to changing business requirements.

IBM Global Services uses Entuity's solution as part of its service for customers and is used to manage the risk and improve the quality of service, Bernie Newnham of IBM Global Services commented, "Eye of the Storm requires little configuration or maintenance. It is hugely proactive - it just goes and gets the information, down to the port level. We use it to manage our risk with customers. Getting information wrong in the due diligence phase potentially has a huge impact on the profitability of the contract. Entuity provides an accurate asset inventory of hardware, bandwidth and people requirements."

Eye of the Storm can harness and realign existing resources ensuring that money is not wasted in the future by eliminating excess capacity or reallocating underused resources, an enterprise can cut costs without cutting services, and respond to new business requirements without investing in new infrastructure. Eye of the Storm immediately provides enterprises with a real-time, dynamic view of their entire infrastructure and automatically exposes all asset interdependencies. This allows IT departments to make informed decisions about capacity planning, accelerates troubleshooting to avoid service outages and correlates the information within the context of the network. Eye of the Storm installs in hours and is fully deployed and production ready within that time.

Key features in this release include the Entuity Asset Navigator that automatically creates a real-time, dynamically updating, 3-D map with views of the physical and logical connection between layer two and three network elements, so asset relationships can be easily interpreted; generate hard copy documentation of the infrastructure; on demand reporting, and the enablement of personalised infrastructure dashboard capabilities.

Eye of the Storm can be configured for user-defined data gathering whereby complex data types like ATM, frame relay and leased line resource information can be viewed with other network information for a real-time and historical look at the network.

"As IT departments strive to consolidate operations and streamline their execution, strong infrastructure and service autodiscovery is necessary for operational automation," said Glenn O'Donnell, program director at META Group, Inc." Automated discovery tools are not new, but the next evolutionary step is to broaden such discovery beyond simple collections of components. The relationships between these components are critical to achieving comprehensive inventory visibility."

"Version 3.0 enables customers to effectively manage change because they have end-to-end visibility of all the elements in a network," said Gerry O'Connell, president and CEO of Entuity. "With Entuity Eye of the Storm, our customers will benefit from a permanent and substantial cost of ownership advantage versus today's traditional network management software. The product protects customers against typical money wasters including over and under provisioning, IT and business mismatch and change mismanagement."

Robert Haines, Entuity's chief technology officer added, "this release reflects a fundamental change in the delivery of infrastructure solutions. We've released a product that delivers on our goal of providing automated infrastructure management and asset adaptability, and exploits the underlying technology platform to its fullest."

Pricing and Availability
Entuity Eye of the Storm is available for immediate purchase. Pricing is based on the number of objects under management, with entry-level deployments starting at £45,000.

All company, brand, product, and service names are trademarks or registered trademarks of their respective holders.

Additional Product Information - Version 3.0 Feature Highlights

Entuity Asset Navigator™: Topology map allows the graphical visualisation of the IT infrastructure physically, logically or by business view. The system enables users to generate a hard copy output of the IT infrastructure or business view by exporting the topology information into Microsoft Visio™.

• Physical connectivity of the IT infrastructure
  Navigator displays the Layer 2 and Layer 3 physical connectivity of the network inventory including routers, switches, hubs, ports and servers. The status of each individual element is updated in real time then displayed.
• Logical connectivity of the IT infrastructure
  Navigator automatically determines the connectivity between views using the physical topological knowledge to connect and display the links. Users can create or use existing views based on geography, business function or technical criteria. The status of the view is propagated through the hierarchy of objects i.e. routers, switches, ports, VLANs, applications and servers. The root cause state is displayed when a problem is identified.
• Representing the IT Resource infrastructure
  Navigator displays the state and connectivity between the application (e.g. HTTP, FTP etc), server, and switch port of the connected device. Navigator can determine which server the application resides on and the root cause of its state.

Extensible: The StormWorks architecture is flexible to meet user needs.

• It can be configured for user-defined data gathering, object modeling and time series data storage, so it can be viewed with other network information to give you both a real-time and historical look at your network.
  
• Enables personalised infrastructure dashboards/API: Real-time infrastructure data can be incorporated into Web pages, documents and spreadsheets using the Eye of the Storm API.
  
• Visio integration: Right-click functionality from Entuity Asset Navigator to a CSV file for importing directly into Visio.
  
• Open trap receiver: Allows Eye of the Storm to accept traps from third-party applications and associates those traps with events to display in the Bulletin Board function.

• Key Performance Indices reports: The Key Performance Indices (KPI) reports give an executive summary, baseline variance, trend and TopN for any of the following values on a view basis, including: interface utilization, fault SDI and congestion service degradation index (SDI), device availability, CPU and utilization. User defined thresholds can be set for the KPI range and TopN values, and reports can be generated on demand. All KPI data is accessible using the Component Viewer.
• Inventory Change Management reports: Inventory change reports list all the additions, deletions and modifications made over a specified timeframe within all or part of the controlled network. Change reporting is based on the network device, module, ATM, Frame Relay and leased line inventory.
• On-demand reporting: The ability to generate a scheduled report at any time providing a roll-up stream is available for the data being displayed in the report. All scheduled reports can be configured to run on demand, although the data must be available.

Troubleshooting and Alarms: Provides the ability to identify problem areas in the network quickly and easily. You can incorporate historical statistics, use Eye of the Storm's attribute graphic to verify information, and call up the system's ticker to review stats on a minute-by-minute basis.

Copyright© 2003 Entuity. All rights reserved. All company and product names are trademarks or registered trademarks of their respective holders. The information in this document is subject to change without notice.

About Entuity
Entuity is a leading provider of network management and service delivery solutions.  The Company’s Eye of the Storm (EYE) software suite automatically discovers and captures unrivalled network data and analytics, and provides integrated fault, device and flow-based performance management capabilities that help businesses reduce network downtime, commit to, deliver and prove service level commitments, and ensure network configuration compliance.

Winner of numerous industry and business awards in the last year, EYE has been praised for its fast deployment, ease of use, and low cost of ownership. Entuity customers include enterprises, SIs, and MSPs such as ABB, Amtrak, Astra Zeneca, BMC Software, Deutsche Bank, IBM Global Services, The Royal Bank of Scotland, Sony, Visteon, and the Williams Companies. For more information on Entuity, please visit www.entuity.com or call +1.718.261.3440 (North America) or +44 (0) 20 7444 4800 (Europe).

Entuity and Eye of the Storm are registered trademarks of Entuity, Ltd. All other marks and names mentioned herein may be trademarks or registered trademarks of their respective companies.