Beyond Root Cause Analysis

In complex networks, no fault is an island. Each creates cascades of related faults and symptoms that can quickly overwhelm the network operation center, turning screens red with undifferentiated alerts.

Root Cause Analysis was invented to make sense of the mass of error messages by calculating which ones were causes and which were symptoms. Some management tools are forced to compare 'symptom signatures' to a pre-constructed database which always needs updating. Others use complex analytical tools to deduce root causes.

Entuity's True Cause Analytics™ goes beyond the deductive process of root causes analysis by better understanding root causes at their source.

By interrogating every device more thoroughly (see Multi-Threaded Packet Stuffing) and understanding the complex relationships between devices, Entuity can identify the True Cause of every event cluster while other management tools are still trying to calculate the most likely culprits.

EYE doesn't have to deduce what it already knows
True Cause Analytics isolates IT related problems using vector differencing. This involves the building of a dependency chain of objects and monitoring the object states in that chain. In the event of state changes (where each object state change is a vector), differencing the dependency chain state vectors enables Eye of the Storm to determine the true cause of the event. Eye of the Storm can then raise the appropriate event.