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When it comes to network management technology, the focus is far too often at the port or device level when the business driving value of technology is the enabling services delivered across the network. If the goal is the operational economy of cloud computing, the efficiency of virtualization, the improved collaboration of social computing, the economy of unified communications, or the reduced environmental impact of Green IT, how do “red-light/green-light” status indicators or port flapping statistics ensure these objectives?
Eye of the Storm® (EYE) Enterprise 2010 SP2 marks another first for enterprise-class network management systems - integrated NetFlow. EYE turns the traditional paradigm upside down providing insight focused on services delivery, supported by unrivaled network management details and forensics, and functionality to easily manage strategic distributed technologies and network architectures of medium and large enterprises alike. The EYE network management suite enables IT administrators to finally answer the question of whether their network infrastructure is supporting strategic IT services delivery and provides the advanced analytics as proof. EYE integrates all the requisite, contemporary network management functionality – from auto-discovery and inventory, to fault and event, to elemental and flow-based performance – that reduces the expense of managing distributed infrastructures for business benefit. EYE’s enterprise-class capabilities provide clear insight to how the network infrastructure is supporting strategic IT services delivery. Regardless of the desired IT initiative, EYE helps reduce operational costs while improving service – enterprise class management at an affordable price.
| Eye of the Storm Enterprise 2010 is available for the Microsoft® Windows Server® platform including 2008, Sun™ Solaris™, Red Hat® Enterprise Linux®, and VMWare® ESX Server platforms. |  Watch Video >> |
Some infrastructure management questions can best be answered with application flow data, but implementing and maintaining a separate Flow monitoring application may not be a fit for many organizations. Introduced in this latest release of EYE, Integrated Flow Analyzer technology is a short time span diagnostic and troubleshooting functionality integrated into the base EYE management product providing the ability to characterize and understand IP traffic. Using EYE Integrated Flow Analyzer, network engineers can identify network congestion, applications consuming high percentages of bandwidth, and identify the source and destination of network traffic.
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Monitor desired flow characteristics with EYE’s configurable Flow Summary dashboard.
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Keep your networks optimally performing with flow data integrated alongside performance, event, and inventory details.
Fully integrated within EYE, Integrated Flow Analyzer delivers a flow-based diagnostic and troubleshooting solution without the burden of heavy data gathering, synthesis, and storage. Included in the EYE base product at no additional cost, EYE Integrated Flow Analyzer integrates flow-based performance data in the EYE web UI alongside EYE’s traditional elemental performance metrics. A graphical and configurable Flow Dashboard display interactive charts for interfaces collecting flow data showing the top 6 flow categories over the last hour: interfaces, protocols, applications, talkers, listeners and QoS classes. Detailed visibility down to individual UDP/TCP port simplifies identification of even any unmapped applications consuming bandwidth. Any IT organization needing to analyze flow data for a better understanding of traffic flow and traffic volume in their network will find EYE Integrated Flow Analyzer a perfect balance of capability and scalability.
The new EYE InSight Center turns traditional network management upside-down; finally enabling administrators to know how the IT infrastructure is supporting key strategic technologies and services delivery. Unlike traditional network management applications that only provide port or device-level information, EYE 2010 includes functionality allowing user-configurable definition of services including all the applications, network services, devices, and servers utilized in its delivery. A range of included logical operators enable the construction of complex dependencies within each service.
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The Network Delivery Perspective helps keep your infrastructure optimally performing.
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Prevent costly business service degradations and interruptions with EYE’s Service Delivery Perspective.
The EYE InSight Center features new Perspectives – business-centric dashboards giving at-a-glance visibility to key operational initiatives. EYE 2010 adds a new Services Delivery Perspective providing an innovative, top-level synopsis of your company’s strategic technology services, their current status, and how all of the infrastructure components – from servers to applications and network devices – are contributing to their delivery. The new Network Delivery Perspective concisely displays pertinent details of services, applications, servers, and infrastructure device availability across the environment. Users can create and configure their own custom perspectives for ultimate versatility.
The new Branch Office Perspective – another addition in EYE’s unique InSight Center – delivers a business-centric dashboard designed to automate, simplify, and reduce the operational costs for companies having distributed network locations or branch offices. Highly interactive with actionable graphics and a variety of drill-down reports, the Branch Office Perspective helps IT managers quickly assess branch office connectivity through a variety of measures; availability, utilization, faults, discards, latency, device reachability, and SLA quality.
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Branch Office Perspective graphical icons quickly identify offices in need of attention.
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Unique and interactive horizontal ribbon charts help you understand service fluctuations over time.
EYE’s distinctive service model allows particular representation of even the most complex WAN circuits. Any number of WAN circuits can be logically combined to meaningfully depict and monitor redundancy and backup. Intuitive dashboards highlight performance not only over the customizable monitoring period, but also show the status of the latest sample to easily differentiate between current and longer term issues.
EYE monitors and reports on service quality metrics meaningful to your business through a customizable range of flexible synthetic transactions. The color-coded horizontal ribbon charts are also interactive, helping you understand fluctuations over time. EYE’s Branch Office Perspective helps you avoid lapses or reductions in branch office productivity due to a lack of network capacity.
The demands placed by business services on your network change from hour-to-hour throughout the week. EYE 2010 adds Dynamic Threshold functionality to baseline network operational characteristics; giving you insight to “normal” operation allowing you to effectively prioritize and manage performance anomalies. Alerting only when in violation of the baseline, EYE 2010 reduces the operational expense of troubleshooting and following up on incidents created during established periods of network utilization.
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Custom Dynamic Thresholds can be tailored for individual devices or ports.
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Descriptive graphs clearly display gathered baselines.
Dynamic Thresholds in EYE 2010 are calculated based on a running four week sample for each monitored attribute. A fine granularity of control is available on Dynamic Thresholds down to the individual port level. They can be enabled or disabled on a per device basis, and overridden at a port level, comparable to EYE’s current static thresholds. An absolute tolerance can be specified for each Dynamic Threshold, generating alerts when polled attributes are compared against the baseline values.
Business services rely upon a broad range of applications, IP services, network devices, servers, and client devices. Successful and sustained service delivery often means unique and complex dependencies between these components. EYE 2010 introduces a new Services Model functionality capable of addressing the unique collection of components along with a range of logical operators to accurately portray complex dependencies. Defining representative services, administrators can monitor and manage how the network infrastructure is serving business needs rather than reporting on the status of individual components. The status and performance of Services then directly map to their effect on business. Outages of any underlying components are then directly visualized against the Services, giving insight to business impact.
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EYE Views enable additional flexibility and control in defining services.
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Get a quick, graphical status of configured services in EYE’s Status Summary dashboard.
Part of the new Service Model, EYE 2010 also includes new functionality to define applications and associate them with particular servers in support of a service. A new web-based “Applications” dashboard is introduced allowing users to view, add, edit, and delete applications against a device while a new “Application Summary” dashboard shows details and history for individual application instances. Any Network Outage event raised against the device will indicate any impacted servers and applications.
Part of the new Service Model, EYE 2010 also includes new functionality to define applications and associate them with particular servers in support of a service. A new web-based “Applications” dashboard is introduced allowing users to view, add, edit, and delete applications against a device while a new “Application Summary” dashboard shows details and history for individual application instances. Any Network Outage event raised against the device will indicate any impacted servers and applications.
While the availability and performance of every network is mission-critical to its organization, management challenges and business risk increases as networks expand and become decentralized. With EYE 2010, new failover capabilities keep your network management system available protecting mission-critical business service delivery and satisfying even the largest of enterprises. The new EYE HA Compatibility Module offers a custom agent for Veritas™ Cluster Server (VCS) from Symantec on the Microsoft Windows, Linux, and Solaris platforms. EYE 2010 has also been validated against NeverFail® from NeverFail Group on the Microsoft Windows platform, requiring no additional adapter. Both solutions offer a range of capabilities for high-availability to meet a variety of needs and budgets. Both 3rd party software products must be purchased directly from the respective manufacturer and installed separately.
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Ensure cost-effective continuous availability of EYE 2010 using Neverfail.
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EYE’s HA Compatibility Module provides high availability in Veritas Cluster Server environments.
Reporting capabilities in EYE 2010 keep pace with the contemporary needs of network managers by including new functionality to help quickly synthesize a broad range of network operational and performance data into actionable and graphically descriptive reports. New interactive flexibility to specify the timeframe, prime time, and options used during report generation delivers documented and relevant network insight into the hands of users in record time. Nearly 20 new reports have been added to EYE’s out-of-the-box report bundle – for more than 100 in total – giving users one-click documentation for service and application availability, device reachability and uptime, switch and router summaries, multi-port reports, as well as the several new InSight Center Perspective reports. Reports can be automated to run at scheduled intervals and be delivered via email in a range of formats necessary for business correspondence processes.
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EYE’s Multi-ports reports facilitate trouble-shooting across ports from any number of devices.
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Keep virtualized environments optimally performing with EYE reports.
